Refund Policy

At IPTV CLUB, we strive to provide a reliable and high-quality IPTV service. Customer satisfaction is important to us, and this policy explains when a refund may be requested.

Eligibility for Refund

A refund may be requested only under the following condition:

• If the service completely stops working and you do not receive any response from our support team within a maximum period of 7 days after reporting the issue, you are eligible to request a refund.

Non-Refundable Cases

• Incorrect device setup or user configuration errors
• Internet connection issues on the user’s side
• Temporary buffering or channel downtime
• Account suspension due to violation of our terms

How to Request a Refund

To request a refund, you must contact our support team and provide proof of purchase along with a clear explanation of the issue experienced.

Processing Time

Approved refunds will be processed within a reasonable time frame using the original payment method.

Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately once published on this page.