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Troubleshooting Guide

Find solutions to the most common IPTV issues. Follow these steps to quickly fix problems and enjoy uninterrupted streaming.

Buffering or Freezing

Check your internet speed (minimum 20 Mbps recommended)
Restart your router and device
Use a wired connection when possible
Close other apps using the internet

Channels Not Working

Restart the IPTV application
Refresh channels or playlist
Switch to another channel and retry
Contact support if the issue persists

Login or Playlist Error

Double-check username, password or M3U link
Make sure your subscription is active
Restart the app after entering details
Avoid sharing account on multiple devices

No Sound or No Picture

Change the channel and switch back
Restart the IPTV application
Check audio settings on your device
Update the app to the latest version

Quick Tips

Always keep your IPTV app updated
Do not use VPN unless recommended
Restart your device once a week
Use stable internet for best performance

Still Need Help?

Our support team is available 24/7 to assist you with any IPTV-related issues.

Contact Support