At Stream IPTV Club, we prioritize customer satisfaction and aim to provide high-quality IPTV services. If you encounter any issues or need assistance, please review our refund policy outlined below:

1. Eligibility for Refund:

   • You can get a full refund if the subscription stops working.
   • To qualify for a refund, you must provide a valid reason for your dissatisfaction with our services. This may include:
     
   • • Persistent technical problems or service disruptions despite our best efforts to resolve them.
     • Failure to deliver the channels or content as advertised.
     • Any significant issues affecting the usability or functionality of our service.

2. Non-Eligibility for Refund:

   • Refunds will not be granted for reasons beyond our control, such as:
     • Changes in personal preferences.
     • Incompatibility with unsupported devices or software.
     • Misuse or violation of our terms of service.
   • Refunds will not be provided if the service has been extensively used during the subscription period.

3. Requesting a Refund:

   • To request a refund, please contact our customer support team at subscribe@streamiptv.com. Include your order details and a brief explanation of why you are requesting a refund.
   • Our customer support team will review your request and may require additional information or clarification.

4. Refund Process:

   • Upon approval of your refund request, we will initiate the refund process within 7 business days.
   • Refunds will be issued using the original payment method.
   • Please note that it may take some time for the refunded amount to reflect in your account, depending on your financial institution.

5. Cancellation of Service:

   • Instead of a refund, we may offer to cancel your subscription if appropriate.
   • If you choose cancellation, any remaining unused portion of your subscription will not be refunded.

6. Changes to Refund Policy:

   • Stream IPTV Club reserves the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.

By using our services, you agree to adhere to this refund policy. If you have any questions or concerns, please contact us at subscribe@streamiptv.com before making a purchase.

Stream IPTV Club retains the final decision on all refund requests.

Last updated: 17/03/2024